Roti Guide to Using Restaurant365 CTUIT (RADAR)

Roti Guide to Using Restaurant365 CTUIT (RADAR)
Purpose
This document provides Roti franchise owners with a comprehensive guide to effectively using 
the Restaurant365 CTUIT platform. It covers daily, weekly, and monthly operational workflows 
across all key areas—sales, labor, inventory, scheduling, and reporting—with a focus on 
oversight, approvals, and performance management.

1. System Overview
2. Accessing the Platform
3. Owner Responsibilities in R365 CTUIT
4. Daily Monitoring and Approvals
5. Weekly and Monthly Oversight
6. Reporting and Performance Tracking
7. Common Issues and Troubleshooting
8. Support Contacts

1. System Overview
Restaurant365 CTUIT (formerly RADAR) is a cloud-based operations platform that integrates 
POS data, labor scheduling, inventory management, and financial reporting. As a franchise 
owner, you are responsible for approving key entries, monitoring store performance, and 
ensuring compliance with brand standards.

2. Accessing the Platform
URL: https://radar.restaurant365.com 
Login Credentials: Provided by your corporate admin
Navigation Tips:
- Use the left-hand sidebar to access modules: Sales, Labor, Inventory, Manager Log, Reports.
- Use the top-right menu to manage profile and settings.

3. Owner Responsibilities in R365 CTUIT
As a franchise owner, your responsibilities include:
- Reviewing and approving sales and labor entries
- Monitoring operational KPIs across locations
- Approving employee schedules and changes
- Overseeing inventory and food cost controls
- Ensuring compliance with brand-wide operational processes

4. Daily Monitoring and Approvals

1. Sales Approvals:
   - Navigate to Sales > Daily Sales Entry
   - Review submitted sales data by location
   - Approve or reject entries as needed
   - Check for red flags such as large voids, comps, or missing payment types
2. Labor Approvals:
   - Navigate to Labor > Daily Labor
   - Approve time punches, correct variances, and monitor labor costs
   - Verify compliance with labor laws and scheduled hours
3. Manager Log Review:
   - Navigate to Manager Log > Log Entries
   - Read daily shift notes, red-flag incidents, and assigned follow-ups
   - Use this data to identify operational concerns early

5. Weekly and Monthly Oversight

1. Schedule Approvals:
   - Go to Labor > Scheduling
   - Review proposed schedules
   - Check alignment with sales forecasts and labor budget
   - Approve schedules for release to staff
2. Inventory Oversight:
   - Navigate to Inventory > Inventory Counts
   - Review submitted counts for accuracy
   - Monitor food and beverage costs by comparing to actual sales
   - Look for anomalies or high variance items
3. Forecasting & Planning:
   - Use Forecast Tools to review sales and labor projections
   - Adjust expectations based on local events or trends
   - Confirm that managers are using forecast data in scheduling and ordering

6. Reporting and Performance Tracking

1. Standard Reports to Run:
   - Daily Flash Report: Snapshot of sales, labor %, COGS
   - P&L Summary: Monthly performance vs. budget
   - Inventory Variance Report: Highlights cost issues
   - Labor Efficiency: Sales per labor hour
2. Custom Dashboards:
   - Use the dashboard feature to track key KPIs across all locations
   - Set alerts for when thresholds are exceeded (e.g., overtime, food cost %)

7. Common Issues and Troubleshooting
Issue: High labor costs | Solution: Review schedule vs. actual, check for overtime
Issue: Inventory variances | Solution: Review count accuracy, monitor waste entries
Issue: Missing approvals | Solution: Set up alerts or assign backup approvers

8. Support Contacts
Restaurant365 Support: https://restaurant365.com/support/
Training Resources: Available under the Help section in the R365 dashboard or through 
Restaurant365 Academy (https://academy.restaurant365.com)