Roti Franchisee Restaurant Training

Purpose

The purpose of this training is to provide new franchisees with a standardized and comprehensive understanding of Roti Modern Mediterranean operations. This guide equips franchise owners and their teams with the tools and knowledge required to deliver consistent guest experiences and uphold the brand's standards. It outlines key operational procedures, guest service expectations, and the responsibilities of owning and managing a successful Roti location.

Introduction & Welcome

Welcome to the Roti Family! Congratulations on becoming a part of the Roti Modern Mediterranean franchise network! You are now an essential member of a brand that values quality, consistency, guest experience, and operational excellence. This training is designed to give you and your team the tools, knowledge, and confidence needed to operate a successful franchise restaurant.

What You'll Learn

Throughout this training, you and your team will be introduced to the brand's mission, values, and standards; staff roles and responsibilities; guest service expectations; kitchen and front-of-house procedures; inventory management; health and safety compliance; opening and closing checklists; marketing and local store outreach; and performance metrics and reporting.

Our Brand Promise

At Roti Modern Mediterranean, we promise our guests fresh, craveable, healthful, high-quality food; friendly, fast, and accurate service; a clean, comfortable dining environment; and a consistent experience across all locations. As a franchisee, delivering on this promise every day is your most important responsibility.

Your Role as a Franchise Owner

As a franchisee, you are both a business owner and a brand ambassador. Your responsibilities include hiring and training a high-performing team, maintaining brand standards and store cleanliness, managing inventory and ordering, creating a positive work culture, upholding health and safety regulations, and reporting store performance to the franchisor. Your success is our success, and you will have the support of our franchise development, marketing, and operations teams throughout your journey.

Support & Contact

Our training support team is available to help you every step of the way. For questions or assistance, reach out to:

Training Support Contact:
Name: Elyse Fuller
Phone: [phone]
Email: [e-mail]

Training Store Locations:

• 1000 W North Ave Building C, Chicago, IL 60614
• 310 W Adams St, Chicago, IL 60606
• 892 N Meacham Rd, Schaumburg, IL 60671
• 1620 Park Pl Blvd, Minneapolis, MN 66416
• 1311 F St NW, Washington, DC 20004

Next Steps

Begin by reviewing the training roadmap, which outlines the schedule. Then move into the following sections of this training for detailed operational and training guidance. Please activate your Schoox training platform (Username: your email / Temporary Password: Roti2025!). You will need to complete the State Food Safety Manager Training before the in-restaurant training begins, with the exam taken on Day Four of your training process.

We're excited to support your success and growth with Roti Modern Mediterranean. Welcome to the RoTeam!