Purpose
The purpose of this 10-day franchisee training program is to fully prepare new franchise owners and managers to operate a Roti Restaurant. This structured training combines hands-on learning with digital coursework to ensure competency in food preparation, guest service, management duties, and operational excellence.
Day One
- 7:00am–8:00am: Meet with Trainer, receive your uniform and complete Schoox Training
- 8:00am–10:15am: Restaurant Prep on sides/toppings
- 10:15am–10:45am: Full tasting of all Bases, Mains, Sides, Toppings, Spreads and Sauces
- 10:45am–11:15am: Shift Huddle and Break
- 11:15am–2:00pm: Work the line in the Meet & Greet Position
- 2:00pm–2:30pm: Order lunch as a guest and enjoy!
- 2:30pm–5:00pm: Set up next day's catering and shadow shift change procedures
Day Two
- 7:00am–10:45am: Restaurant Prep spreads/sauces
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Work the line in the Meet & Greet position
- 2:00pm–2:30pm: Complete food orders and afternoon prep list
- 2:30pm–3:30pm: Complete Schoox Training
- 3:30pm–5:00pm: Set up next day's catering and complete shift change procedures
Day Three
- 7:00am–10:45am: Train on catering execution, organization and systems
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Work the Backline (digital ordering)
- 2:00pm–2:30pm: Shutdown the backline with trainer and reset for next day's service
- 2:30pm–3:15pm: Complete Schoox Training
- 3:15pm–5:00pm: Back of House shift change switch over (dishes, garbage, etc.)
Day Four
- 7:00am–10:45am: Work as the catering captain for the morning
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Work the backline
- 2:00pm–2:30pm: Shut down the backline with trainer and reset for next day's service
- 2:30pm–3:30pm: Write a schedule with Trainer
- 3:30pm–5:00pm: State Food Safety Exam
Day Five
- 10:00am–1:00pm: Leadership Training
- 1:00pm–1:30pm: Lunch
- 1:30pm–5:00pm: Food ordering, zoning, accounts payable
- 5:00pm–8:00pm: Complete restaurant inventory
Day Six
- 7:00am–8:00am: Complete prep list/deployment sheet/put away truck
- 8:00am–10:45am: Shadow opening manager duties
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Train and learn Toast and cashier position
- 2:00pm–5:00pm: Shadow opening Manager
Day Seven
- 7:00am–8:00am: Grill prep
- 8:00am–10:45am: Setup grill including emptying fryer
- 10:45am–11:15am: Shift Huddle and lunch
- 11:15am–2:00pm: Work grill position (temps, knife skills, cutting techniques)
- 2:00pm–3:30pm: Grill prep
- 3:30pm–5:00pm: Clean the grill and station
Day Eight
- 7:00am–8:00am: Grill prep
- 8:00am–10:45am: Set up grill and prep mains for catering/lunch
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Work grill solo during lunch; stock line
- 2:00pm–3:00pm: Grill prep
- 3:00pm–5:00pm: Clean the grill and station
Day Nine
- 12:00pm–2:00pm: Work the Get Together position on the line
- 2:00pm–5:00pm: Complete shift change manager duties and prep list
- 5:00pm–5:30pm: Break
- 5:30pm–8:30pm: Work the Get Together position
- 8:30pm–10:00pm: Complete all closing manager responsibilities
Day Ten
- 7:00am–10:45am: Work as the opening manager
- 10:45am–11:15am: Shift Huddle and lunch break
- 11:15am–2:00pm: Work the Get Together position
- 2:00pm–5:00pm: Complete all opening manager duties
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